Bad Communication is a Waste of Time

How to Be the Person in the Room People are Listening To

You've been there.

Stuck in a conversation where no one is listening and everyone is just trying to get their own point across.

You don't want to keep arguing, but your efforts to calm the situation fall flat.  You are sick and tired of spinning your wheels in conversations that aren't going anywhere. It's infuriating because there are a million other things you'd rather be  doing with your time right now.

You want to come to some kind of compromise without lingering tension, anger or hurt feelings.

Behind the Scenes of a Confidential Couples Therapy Session

Communication experts share their secrets with clients behind closed doors every single day.

They provide coaching and guidance so that couples can learn how to have productive conversations. Both people walk away feeling smart, understood and connected.

The good news is that you're not as powerless as you think you are. Even if you're talking to someone who is being unreasonable, there are things you can do to turn the conversation around.

I am a Certified Couples Therapist who has been helping couples communicate better since 1992. 

I created this course so that the skills and techniques I teach to private paying clients are now accessible and affordable for everyone. You can learn the same strategies that have worked for my clients for decades. 

And the best part is you don't even need to leave your home!

I've put together this step by step communication course so that you can stop wasting time with bad communcation and have more fun.

I hope you find it useful :)


Laura Silvertein, LCSW

Certified Couples Therapist

What People are Saying about this Communication Skills Training Course

“I'm encouraged by this concise beginning. I know I'll need to go through it again, since there was so much good (and familiar, as well) information provided in so little time. I also experienced sadness, remembering how sad I was about my 62-year marriage by the time it ended. But it's never to late for me to learn again (and more, as well) right?”

Mavis Johnson

“Well presented, like the steps and examples used. Well spoken teacher.”


“Swift, straight ahead to the point, easily understandable in the focus subjects. It was a pleasure to enjoy the sessions as well as to benefit the expertise of Laura.”

Diogo Água

“This kind of course is so important! I always have thought of myself as a good communicator, but this course helps me see how I might be making things worse even when I think I'm helping. Thanks, Laura!”


“Laura teaches communication skills with graphics that support her discussion. If everyone used these skills what a wonderful world it would be. I hope many people take the course and use the skills, particularly Empathy.”


Risk-Free: 30 Day Money Back Guarantee

Invest less than an hour to save countless moments of wasted time. Make things better right away with immediate access to these time-tested communication skills and tools.

3 Scientifically Proven Ways to Solve Problems and Make Decisions Quickly

Conversations that don't go well lead to long drawn out dialogues, misunderstandings and distance.  The 3 skills that you will master from this course are the result of The Gottman Institute's 40 years of scientific observation of 6,000 real people having real conversations. Learn the techniques relationship experts have been teaching with decades of success.

  • Learn how to avoid arguments (Without being passive aggressive)

  • How to handle criticism (without getting defensive)

  • How to empathize (Even when someone is being unreasonable)

We Know What Works and What Doesn't

This is Not a Self-Help Course. This course is built on the concept that people need information more than they need help. Many times we stumble into miscommunications simply because we aren't educated about common predictable (and avoidable) communication patterns. These strategies can be applied to the following contexts:

  • Fewer Fights with Your Partner

  • Civil Conversations About Politics or Religion

  • Productive Conversations at Work

Course curriculum

  • 1

    Welcome to This Evidence-Based Communication Skills Training Course!

  • 2

    How to Avoid a Misunderstanding or Fight

  • 3

    Communication Skill #2: How to Respond to Criticism Without Becoming Defensive

    • You Are Fabulous! (But People will Criticize You Anyway)

    • How to Respond to Criticism without Becoming Defensive. Learn what to do instead

    • But You Don't Have to Fall on the Sword Either!

    • Practice: How Would You Respond to these Provocative Statements?

    • Quiz: Test Your Knowledge on How to Respond to Criticism without Becoming Defensive

  • 4

    Communication Skill #3 How to Empathize (Even when someone is being unreasonable)

    • It's Hard to Talk to Someone Who is Upset

    • How to Empathize (Without Making things Worse)

    • Practicing Empathy

    • Quiz: Test Your Knowledge on How to Empathize

  • 5

    Bonus Live Webinar Recording: Communication Ground Rules Workshop

    • Communication Ground Rules Webinar

    • Communication Ground Rules Slides

  • 6

    Before You Go

    • Keep Learning (More communication resources)

    • Acknowledgements and Resources


  • How does your money back guarantee work?

    Just email us within 30 days of your purchase and you'll get 100% of your money back, no questions asked.

  • Who is this course actually for?

    This course is designed for anyone who wants to improve their communication. The instructor is a couples therapy expert, but you do not need to be in a relationship to benefit from this course. It can be applied to work, family or community.

  • You said this is "scientifically proven". Is that really true?

    Yes. John Gottman can predict divorce with over 90% accuracy. He has devoted his career and built an entire scientific theory based on the observations in his lab. The intructor of this course is certified in the Gottman Method of Couples Therapy. She uses these strategies successfully with her couples hour after hour, day after day for almost 3 decades.

  • After I purchase this course how long will I be able to access it?

    Purchasing this course provides constant access for as long as the internet exists as we know it and this hosting platform continues to function successfully. You will receive your money back within a year of purchase if there are any unforseen technical difficulties arise.


Laura Silverstein

Certified Couples Therapist

Laura Silverstien, LCSW, helps couples find more happiness and clarity in their lives. She has devoted her entire career to teaching people how to communicate in a more honest and productive way to help them strengthen their relationships while repairing old wounds. As clinical director of a small private practice she oversees 1,000 hours of couples therapy a year, so she truly knows what works and what doesn't. Ms. Silverstein is a clinical social worker who has been training since 1988. She is certified in the Gottman Method of Couples Therapy and works with Drs. John and Julie Gottman on their research team. She is grateful for all she has learned from the experts in the field, and even more importantly from the couples who she has worked with for so many years. She is passionate about sharing what she knows about relationship health and happiness.