Course curriculum

    1. Welcome from Your Instructor

      FREE PREVIEW

    1. Miscommunication is a Waste of Time, Good Thing it's Preventable!

      FREE PREVIEW

    2. What a 3 minute conversation can teach us about what makes communication fail

    3. How to avoid a misunderstanding or fight. Learn the step-by-step formula here!

    4. Practice: Put your skills to work using John Gottman's Soft Startup Formula

    5. Quiz: Test your knowledge on how to avoid a fight.

    1. You Are Fabulous! (But People will Criticize You Anyway)

    2. How to Respond to Criticism without Becoming Defensive. Learn what to do instead

    3. But You Don't Have to Fall on the Sword Either!

    4. Practice: How Would You Respond to these Provocative Statements?

    5. Quiz: Test Your Knowledge on How to Respond to Criticism without Becoming Defensive

    1. It's Hard to Talk to Someone Who is Upset

    2. How to Empathize (Without Making things Worse)

    3. Practicing Empathy

    4. Quiz: Test Your Knowledge on How to Empathize

    1. Communication Ground Rules Webinar

    2. Communication Ground Rules Slides

    1. Keep Learning (More communication resources)

    2. Acknowledgements and Resources

About this course

  • $29.00
  • 19 lessons
  • 2 hours of video content

Discover your potential, starting today

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